Frequently Asked Questions (FAQs)

We are located right by the sea in Gournes, Crete, just a 1-minute walk from the famous sandy Gournes Beach and a 15-minute drive from Heraklion Airport.

• Check-in: From 3:00 PM
• Check-out: By 11:00 AM
• Early check-in and late check-out are available upon request and subject to availability.

Yes, we can arrange private airport transfers for an additional fee. Please contact us at least 48 hours in advance to book your transfer.

Unfortunately, pets are not allowed in the hotel, except for service animals.

We offer 40 elegant accommodations, including:
✔ Double Rooms (for couples or solo travelers)
✔ Triple Rooms (for small groups or families)
✔ Family Rooms (for families with children)
✔ Apartments with kitchen facilities (for extended stays and self-catering guests)

We offer both sea-view and garden-view rooms. Please check availability or request a sea-view upgrade when booking.

All rooms include:
✔ Private balcony or terrace
✔ Air conditioning
✔ High-speed Wi-Fi
✔ Flat-screen TV with satellite channels
✔ Minibar & tea/coffee facilities
✔ Safe deposit box
✔ Modern bathroom with walk-in shower & toiletries

Yes! Our outdoor swimming pool is available daily from 8:00 AM to 7:00 PM and includes sunbeds, umbrellas, and a poolside snack bar service.

We offer:
✔ Main Restaurant – Serving breakfast with a mix of Cretan, Mediterranean, and international cuisine.
✔ All-Day Bar – Serving coffee, fresh juices, cocktails, wines, and premium spirits from morning until midnight.
✔ Poolside Snack Bar – Offering light meals, sandwiches, fresh salads, and Mediterranean small plates.

Breakfast is served from 7:30 AM to 10:00 AM with a selection of fresh fruits, local cheeses, Greek yogurt, pastries, and hot dishes.

Yes! Our menus include a variety of vegetarian, vegan, and gluten-free dishes. If you have specific dietary needs, please let us know in advance.

Yes! We offer seaside wedding packages, private event spaces, and full catering services for special occasions. Contact our event planning team for more details.

Yes! Our dedicated event coordinators can assist with everything from venue setup and catering to entertainment and decorations.

We are approximately 15 km (15-minute drive) from Heraklion International Airport (HER).

Yes, we offer free private parking for all guests.

Some top attractions near the hotel include:
✔ Gournes Beach (1-minute walk)
✔ Cretaquarium (8-minute walk)
✔ Knossos Palace (20-minute drive)
✔ Heraklion City & Archaeological Museum (15-minute drive)
✔ Hersonissos Nightlife & Water Sports (15-minute drive)

Yes! We can help arrange guided tours, private excursions, and adventure activities, such as:
✔ Historical tours (Knossos, Malia, Spinalonga Island)
✔ Wine tasting experiences
✔ Boat trips & snorkeling adventures

We accept credit/debit cards (Visa, MasterCard, American Express), bank transfers, and cash payments in euros (€).

Yes, a deposit may be required for certain promotions and bookings. Check the cancellation policy before confirming your reservation.

• Flexible Rate: Free cancellation up to 14 days before arrival.
• Non-Refundable Rate: Special discounts apply but cancellations are non-refundable.

You can modify or cancel your booking by contacting us directly via email or phone, or through the platform where you made the reservation.